Работа customer support в Москве

Требования: 2+ лет опыта на позиции Head of Support / Customer Support Lead в iGaming. ... Практический опыт построения процессов customer support, подтвержденный кейсами. ... Высокая клиентоориентированность и Customer Relations подход к управлению отделом.

Lead discovery meetings and identify customer needs. ... Strong support from experienced PreSales engineers. Fast decision-making with minimal bureaucracy.

Ltd. is a comprehensive pharmaceutical equipment supplier to provide process support, core equipment, ... Collect customer and market information to build a customer prospect database. ... A customer-oriented mind-set.

В команде Support мы открываем новую позицию Incident Operations Manager, который поможет выстроить и ... Роль находится на стыке operations, customer experience и process management: здесь важно не только быстро ... Мы ожидаем: опыт в incident management / operations / customer support processes от 2х лет; опыт выстраивания ...

Clarify ambiguous requirements from the CTO, leadership, engineering, QA, Support, Customer Success, ... Participate in bug triage when product judgment is needed, including priority, customer impact, expected ... Own release notes and customer-facing documentation related to product behavior, releases, and new functionality ...

Deliver a high level of customer service and support. ... Previous experience in sales or customer service is a plus, but not required.

Но иногда что-то идёт не так, и они обращаются за помощью в нашу команду Customer Support. ... самостоятельная разработка материалов, а также взаимодействие с внутренними экспертами из смежных команд support ... результатов, от задач, от опыта); большим преимуществом будет опыт разработки обучающих продуктов для команд support ...

Planning, organization and coordination of meetings and events to support your Manager Complex travel ... planning (routes & agenda) & travel support Internal & external communication in Russian ... pro-active in problem solving, able to work with and in a multicultural team; friendly, supportive, high customer ...

Expansion: Expand the assigned regional market with Snibe products to potential public and private customer ... Distributor Management and Support: Manage and support assigned distributors to ensure alignment with ...

The Technical Support Specialist position is a key role in the service organization, providing both on-site ... Work together with the customer service team to achieve outstanding customer service. ... The Technical Support Specialist collaborates with cross-functional teams, including Technical Applications ...

About the job: As a Linux Support Engineer at our company, you will provide world-class technical support ... You are 99.5% capable of resolving all customer inquiries, tickets, and warnings generated by monitoring ... critical driving numbers of your seat) Must-have Competences: Experience in System Administration and Customer ...

... Customer Solutions & Technical Support Understand customer requirements and translate them into commercially ... Provide technical expertise and application support throughout the customer development process. ... Travel regularly within the region to visit customers, conduct technical presentations, support product ...

Brand & Customer Manager (BCM) responsible for developing, monitoring and innovatively refining in-country ... levels, taking into account key drivers of customer and consumer behavior Establish and maintain strong ... Identify and lead execution of key opinion leaders development program, in support of in-country brand ...

We are currently looking for technical support specialists in Korean language who will communicate with ... provide seamless quality service 24/7; Our new hire in this position will be responsible for first-line customer ... support in Korean language (live chats, emails, hot-line) and cooperation with other related departments ...

The main mission of this role is to collaborate closely with internal clients to support the business ... CIM (Customer Insights Manager) assists and partners with various departments in creating research briefs ... Key responsibilities include conducting regular and ad-hoc customer research projects, coordinating with ...

Responsibilities: Analyze sales operations and customer data flows to identify inefficiencies, risks, ... processes that may signal compliance risks Extract and transform CRM data for reporting and investigation support ...

... Support to prepare Budget & Business plan cash flow and balance sheet and special studies as required ... Assure compliance and coordination with Risk Management policies/activities Support the relations with ... and making decisions Demonstrates integrity and credibility, inspires trust Strategic thinking and customer ...

... management You will collaborate with large clients to build long-term strategies for growing Yandex's customer ... advertising Have a strong grasp of the online advertising market and advertising formats Can plan and support ...

Responsibilities: Partner with HR and business leaders to identify learning needs and support achievement ... Source, design, develop, and deliver learning solutions aligned with customer needs. ... Provide consulting support to HR and people managers on key L&D strategies.

Будет преимуществом: Опыт работы с CRM, Customer Support платформами, Contact Center, WFM или QA-решениями ...

Работать с unit-экономикой, метриками и growth-гипотезами; Выявлять потребности B2B-клиентов и проводить customer ... с инженерными командами проектировать и выводить новые сервисы; Взаимодействовать с sales, presale, support ...

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines ... , providing 24/7 customer service in 19 different languages. ... Proven ability to manage airline relationships, support negotiations, and deliver joint business plans ...

Lead technical pre-sale Develop standard operating procedures (SOPs), manuals, and guidelines (with Support ... & Customer Success teams) for both internal teams and external partners. ... Build internal workflows for project execution, including cross-functional collaboration with sales, support ...

Our international team is proud of 350+ developers / support managers and marketing gurus. ... Multi-tasking Duties: Sell online courses of English for the children 4 -12 years old Working with inactive customer ...

Что мы ждем от тебя: Опыт работы с пользователями от одного года на позиции Junior Customer Support или ...