Chief Operating Officer (COO) / Operations Director

Our client is a top-tier marketing agency, currently looking for an Chief Operating Officer.

Responsibilities:

• Development and implementation of operational strategy. Preparation and scaling of processes aimed at growth.
• Building and optimization of internal agency processes. Focus on increasing productivity, optimizing labor costs, and resource management.
• Operational support for current key clients. Development of new clients, establishing joint workflows.
• Ensuring effective interaction between internal teams, as well as external partners.
• Budgeting and financial planning. In-depth analysis of key operational and financial metrics (P&L, project margins), development and implementation of action plans for their improvement.

Requirements:

• Successful experience in leadership positions (COO, Operations Director, Head of Operations) in 360 advertising agencies.
• Deep understanding of the economics and business model of an advertising agency. Ability to calculate project costs, identify "bottlenecks", and manage costs.
• Proven track record in previous roles (revenue growth, successful team scaling, implementation of systems that tangibly saved resources and increased profitability).
• Excellent skills in budgeting, financial planning, and process management.
• English: Upper-Intermediate and above.
• Systems thinking, high level of empathy, results-oriented mindset.