Business Development/ Key Account Manager

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

Introduction

The Accommodation team here at Trip, are dedicated on driving growth and success of our global accommodation business. As part of this dynamic and fast faced team you will play a key role supporting the business development team by managing systems, tools and administrative processes to help streamline operations and drive efficiency. accommodation business. This role is based in Moscow, Russia.

To apply, do make sure you have sales support experience in hotel or OTA industries via this link / Чтобы подать заявку, убедитесь, что у вас есть опыт работы в сфере продаж в гостиничном бизнесе или в сфере онлайн-бронирования.

Business Development/ Key Account Manager (OTA/ Hotel sales experience in Russia)

In this Role, you’ll get to:

• Support the team in maintaining relationships with local hotel partners, and coordinate with other departments involved in assigned projects.
• Train new hotel partners on how to use the extranet, and manage rates and availability on the site.
• Assist in the activation of hotels in consultation with Market Managers, helping to manage supplier accounts.
• Resolve issues related to accounting, allotment, notifications, cancellations, etc.
• Participate in market and competitor research.
• Evaluate production data and determine appropriate follow-up actions.
• Prepare business review reports as needed.
• Coordinate merchandising activities for hotel partners, including special deals and promotions.
• Ensure timely and accurate delivery of content and photos for both new and existing hotel partners.
• Manage other ad hoc administrative requests and operational tasks as required.

What you'll Need to Succeed:

• A minimum of 5 years’ experience in e-commerce operations, the OTA industry, hotel reservation coordination, revenue/yield management, or related fields — ideally within the Russian market.
• Proven expertise in acquiring new hotel partners and strong contract negotiation skills, with measurable results
• Fluent in both written and spoken English.
• Detail-oriented with strong problem-solving skills and a quick learning ability.
• A positive attitude and eagerness to grow.
• Able to work independently with minimal supervision.
• Energetic, proactive, and a strong team player with a can-do attitude.

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions

• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact

• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.

• We encourage flexible work arrangement

• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Have a good trip, and see you soon!