User Operations Specialist

Position Title: User Operations Specialist--Russian market

Type of Employment: Full-Time

Job Description:

We are looking for User Operations Specialists to join our dynamic team in the broadcasting industry. This role is responsible for improving user experience and increasing user engagement.

Main Responsibilities:

1. Manage daily user operations and resolve user issues

2. Analyze user data to identify improvement opportunities

3. Organize online community to boost user engagement

Position Requirements:

1. Bachelor’s degree, preferably in Communication, Marketing, or related fields with experience

2. Strong communication skills and a customer-oriented approach

3. Basic data analysis skills; proficiency in Excel is preferred

4. Relevant experience in user operations,and English speaking is a plus